Sunday, May 15, 2016 - 06:08

As of 6:01 AM, all CRAC Units on Panel A-1 have been successfully connected to the new permanent ATS.

Also, all CRAC Units on Panel 2-1 have been successfully shut down and are now in process of being connected to the new permanent ATS.

We continue to be about 45 minutes ahead of schedule at the present time, and there have been no issues encountered.

There is a Meet Me Bridge Line available at 602-771-9093. 

The next update will be posted at 7:00 AM.

Sunday, May 15, 2016 - 05:01

As of 5:01 AM, all CRAC Units on Panel A and Panel MP-1 have been successfully connected to the new permanent ATS.

Corbins Electric is now connecting the CRAC Units from Panel A-1 to the ATS after having successfully shut them down.

We are currently approximately 45 minutes ahead of schedule at the present time.

The next update will be posted at 6:00 AM.

A Meet Me Bridge Line is available at 602-771-9093.

 

Sunday, May 15, 2016 - 04:09

Good morning, 

We are underway with this morning's activities.   All CRAC Units on Panel A on the Third Floor of the SDC have been shut down, and are in process of being connected to the permanent ATS.

The next notification will occur after 5:00 AM.

Please note, there is a Meet Me Bridge Line available at 602-771-9093.

 

Sunday, May 15, 2016 - 02:31

Good morning,

This morning, we will begin activities to transfer all of the Computer Room Air Conditioning (CRAC) Units from the Temporary generator (last week's work) to the permanent Automatic Transfer Switch (ATS).

Due to compliance with a blackout request from DPS, no wires on/wires off work will be started until 4:00 AM.

A Meet Me Bridge Line has been established at 602-771-9093.

Once the entire work crew from Corbins Electric is on site at the State Data Center (SDC), we will have a review the Method of Procedure (MOP) document, prior to execution of this effort.

The next notification will be posted after 4:00 AM 

 

Sunday, May 8, 2016 - 08:26

Panel A successfully powered down and brought back up on temporary generator.  This was the last panel to work on.  

Team is now in the process of cleaning up in preparation for a final activity review.

This effort was successfully completed.

Meet-Me Bridge line is now being closed.

This is the final AZCOOP update for this activity.

Happy Mothers Day to all!

 

Sunday, May 8, 2016 - 07:29

Panel A-1 on the Third Floor was successfully brought back up onto the temporary generator.

Next update will be posted at 8:15 AM.

Reminder:  There is a Meet-Me bridge line established on 602-771-9093.

Sunday, May 8, 2016 - 06:43

Panel A-1 on the Third Floor has been successfully brought down.  We are now slightly ahead of schedule at this point.

Next update will be posted at 7:30 AM.

 

Sunday, May 8, 2016 - 06:02

Panel 2-1 was successfully brought down and back up on the temporary generator.

Portable fans were moved from the 2nd Floor of the SDC to the 3rd Floor in order to facilitate powering down of Panel A-1 on the 3rd Floor.

We remain slightly ahead of schedule.

Meet-Me Bridge line still open at 602-771-9093.

Next update will be posted at 6:45 AM.

Sunday, May 8, 2016 - 05:19

Panel 2-2 was successfully powered down, and brought back up on the temporary generator.   We are now back to being on schedule.

The next update will be posted at 6:00 AM.

Sunday, May 8, 2016 - 04:28

We are underway, and CRAC Unit 208 has been successfully powered down and brought back up on the temporary generator.  

The next update will be posted at 5:15 AM

There is a Meet Me Bridge line open, as well, at 602-771-9093.

Sunday, May 8, 2016 - 03:46

Corbins Electric has energized the generator, and we are Go for a 4:00 AM start time.

 

Sunday, May 8, 2016 - 02:55

Good morning,

The crew from Corbins Electric, the representative from Crawford Electric and the facilities managers at the SDC have just completed a review of the Method of Procedure (MOP) for this morning's activities, and we are now beginning the effort in earnest.  

The Meet-Me Bridge Line is now open at 602-771-9093.

The next update will take place at 3:45 AM. 

Sunday, May 8, 2016 - 01:26

Good morning,

Beginning at 3:00 AM, we wil begin activities to prepare for the installation of a new Automatic Transfer Switch (ATS) which will deliver power to our Computer Room Air Conditioning (CRAC) units at the State Data Center. There are two (2) generators on site (one to carry the power load, with the other being a back-up just in case) which will provide power through these activities.  These activities will include migrating the CRAC units from the temporary ATS to a tertiary ATS which is now in place.   We anticipate an approximate seven hour window to accomplish this task.

AZCOOP will provide updates every 45 minutes, and there will also be a Meet Me Bridge Line established at 602-771-9093.

The next AZCOOP update will occur at the begining of these activities at 3:00 AM.

 

 

Monday, April 25, 2016 - 12:56

The State Badging System is back online.  Thank you again for your patience. 

Monday, April 25, 2016 - 11:57

Many buildings are back online, however we are still experiencing intermittent issues.  The next update is expected at approximately 1:00 pm

 

Again, we apologize for this inconvenience and thank you for your patience.

Monday, April 25, 2016 - 11:16

The ADOA Badging system is now back on line. Other agencies are still experincing issues.

Thank you for you patience.

Monday, April 25, 2016 - 10:24

The State Badging System is experiencing a disruption.  Our contractor is aware of the problem and is working to bring the system back online.  Updates will occur every hour or as they become available.  If you leave your facility be sure to take your badge with you for possible reentry identification purposes.

 

We apologize for this inconvenience and thank you for your patience.

Friday, March 11, 2016 - 08:54

We are currently experiencing a AZNET Voice/Data service interruption. Multiple Agencies are affected by receiving dead air when calling Call Centers. Our teams are currently working on the issue to restore services as soon as possible.

At this time we do not have a ETA and apologize for the inconvenience. We will provide an update when available.

Please reference ticket numbers: Remedy 112122

Monday, March 7, 2016 - 11:40

Call Center Voice Services has been restored successfully. The ticket is resolved; however, technicians will continue to monitor the Call Center Voice service to ensure that the issue does not return.

If you encounter any further issues with calling to the Service Desk, please contact the AZNET Service Desk at (602) 364-4444, option 1 or email: [email protected].

Please reference ticket numbers: Remedy ticket: 111632

Tuesday, January 12, 2016 - 12:26

We are currently experiencing an unplanned service interruption for the HRIS/YES Portal (https://portal.hris.azdoa.gov/CES/ces_login.jsp) website and the W-2 website: (https://w2.azdoa.gov/Login.VAL). Our teams are currently working on the issue to restore the services as soon as possible.

We ask that if your logon is not working, please be patient and try back in 24-48 hours as the website experiences an extraordinary surge in traffic during the first week w-2's are made available. 

We apologize for the inconvenience and will provide an update as soon as we can.  

Please reference our support ticket number: #009996

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