Sunday, July 10, 2016 - 12:34

The ADOT Operations team continues to troubleshoot the current ADOT mainframe connectivity issue.

At this time, however, there is still no firm time for resolution.

Another update will be provided as soon as more information is available.

Thank you for your patience.

 

Sunday, July 10, 2016 - 10:52

ADOA-ASET is currently experiencing a Mainframe connection issues affecting multiple Agencies. We are currently seeking a resolution. An update will be posted when a resolution has been found.

AzNet Incident ticket number INC 124032

Wednesday, June 8, 2016 - 07:34

This issue has been resolved.

 

Thank you for your continued partnership and support.

Tuesday, June 7, 2016 - 12:20

AZNet II engineering team continues to monitor the hold and transfer functions with no issues. 

 

Thank you for your continued partnership and support.

Tuesday, June 7, 2016 - 07:54

AZNET Engineers and Cisco TAC will be on line monitoring the systems as agency calls start coming in.  Testing this morning, the hold and transfer functions are functioning properly.

 

Thank you for your continued partnership and support.

Monday, June 6, 2016 - 19:02

AZNet II engineers have rebooted the common equipment between the voice systems and will continue to monitor this issue. AZNet II engineers and Cisco TAC will continue to review logs to confirm the root cause.

 

The next update will be sent by 7:30 AM MST on 6/7/2016.

 

Monday, June 6, 2016 - 15:37

We are still troubleshooting this issue. No ETA has been established. We will update this site as information becomes available.

Monday, June 6, 2016 - 11:24

We are currently having issues with holds and transfers of all incoming calls.  A ticket (RT120899/SEV1) has been created and we are working on a resolution. 

Thursday, June 2, 2016 - 11:40

We are currently experiencing an unplanned network service interruption for the various websites. ADOA Users experiencing intermittent issues with accessing various websites. The AZNET IPS is sporadically blocking internet traffic and causes the internet connection to drop. The vendor AZNET II and our network teams are working restore services as soon as possible.

At this time, we do not have an estimated repair time and we apologize for the inconvenience. We will provide an update when available.

Please reference Remedy ticket number: 120605

 

 

Sunday, May 15, 2016 - 08:08

As of 8:07 AM, Corbins Electric, in conjunction with Crawford Mechanical and ADOA Facilites personnel, has perfomed a successful final fail-over test to ensure that the new permanent ATS will operate as it should.  The successful execution of this test indicates the successful completion of this project, as of 8:23 AM.

The Meet Me Bridge Line has been disengaged at this time.

This will be the final notification for the ATS installation in the State Data Center.

Have a pleasant Sunday! 

Sunday, May 15, 2016 - 07:06

As of 7:03 AM, all CRAC Units on Panels 2-1 and 2-2 have been successfully connected to the new permanent ATS.

Corbins Electric is now working on shutting down the final CRAC Unit, CRAC 208.   Once this CRAC Unit is connected to the new permanent ATS, this project will be completed. 

We are now approximately one hour ahead of schedule, with no issues encountered. 

There is still a Meet-Me Bridge Line established at 602-771-9093.

The next update will be posted at 8:00 AM.

 

 

Sunday, May 15, 2016 - 06:08

As of 6:01 AM, all CRAC Units on Panel A-1 have been successfully connected to the new permanent ATS.

Also, all CRAC Units on Panel 2-1 have been successfully shut down and are now in process of being connected to the new permanent ATS.

We continue to be about 45 minutes ahead of schedule at the present time, and there have been no issues encountered.

There is a Meet Me Bridge Line available at 602-771-9093. 

The next update will be posted at 7:00 AM.

Sunday, May 15, 2016 - 05:01

As of 5:01 AM, all CRAC Units on Panel A and Panel MP-1 have been successfully connected to the new permanent ATS.

Corbins Electric is now connecting the CRAC Units from Panel A-1 to the ATS after having successfully shut them down.

We are currently approximately 45 minutes ahead of schedule at the present time.

The next update will be posted at 6:00 AM.

A Meet Me Bridge Line is available at 602-771-9093.

 

Sunday, May 15, 2016 - 04:09

Good morning, 

We are underway with this morning's activities.   All CRAC Units on Panel A on the Third Floor of the SDC have been shut down, and are in process of being connected to the permanent ATS.

The next notification will occur after 5:00 AM.

Please note, there is a Meet Me Bridge Line available at 602-771-9093.

 

Sunday, May 15, 2016 - 02:31

Good morning,

This morning, we will begin activities to transfer all of the Computer Room Air Conditioning (CRAC) Units from the Temporary generator (last week's work) to the permanent Automatic Transfer Switch (ATS).

Due to compliance with a blackout request from DPS, no wires on/wires off work will be started until 4:00 AM.

A Meet Me Bridge Line has been established at 602-771-9093.

Once the entire work crew from Corbins Electric is on site at the State Data Center (SDC), we will have a review the Method of Procedure (MOP) document, prior to execution of this effort.

The next notification will be posted after 4:00 AM 

 

Sunday, May 8, 2016 - 08:26

Panel A successfully powered down and brought back up on temporary generator.  This was the last panel to work on.  

Team is now in the process of cleaning up in preparation for a final activity review.

This effort was successfully completed.

Meet-Me Bridge line is now being closed.

This is the final AZCOOP update for this activity.

Happy Mothers Day to all!

 

Sunday, May 8, 2016 - 07:29

Panel A-1 on the Third Floor was successfully brought back up onto the temporary generator.

Next update will be posted at 8:15 AM.

Reminder:  There is a Meet-Me bridge line established on 602-771-9093.

Sunday, May 8, 2016 - 06:43

Panel A-1 on the Third Floor has been successfully brought down.  We are now slightly ahead of schedule at this point.

Next update will be posted at 7:30 AM.

 

Sunday, May 8, 2016 - 06:02

Panel 2-1 was successfully brought down and back up on the temporary generator.

Portable fans were moved from the 2nd Floor of the SDC to the 3rd Floor in order to facilitate powering down of Panel A-1 on the 3rd Floor.

We remain slightly ahead of schedule.

Meet-Me Bridge line still open at 602-771-9093.

Next update will be posted at 6:45 AM.

Sunday, May 8, 2016 - 05:19

Panel 2-2 was successfully powered down, and brought back up on the temporary generator.   We are now back to being on schedule.

The next update will be posted at 6:00 AM.

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