It is currently 3:02 AM on Sunday, December 10, 2017.

The ADOA, IBM and Agency teams are in the process of arriving at the Command Center, located in the State Data Center at 1510 West Adams Street in Phoenix, AZ to execute Dry Run #1 as part of the Hosted Mainframe project.

The official outage window for this activity is scheduled to be 4:00 AM to 12:00 PM.   

We are expecting representatives from the Agencies to arrive by 6:00 AM, and the agency testing window will be from 6:30 AM to 9:30 AM.

During this activity, we will be completely shutting down the ADOA mainframe network in Phoenix, AZ and swinging the network to the new Multi-Tenant zCloud environment in Boulder, Colorado.   This first Dry Run's main objective will be to confirm network connectivity to the Boulder system by all of the participating agencies, and also to allow the agencies to begin executing their test plans.

A second Dry Run is scheduled for Sunday, January 7, 2018.   It will be executed based on Lessons Learned from this one.

The next update will be posted at 4:00 AM.

Thank you.

Reports of issues with intermittent network/phone drops from various groups in the 100 building. Network connectivity and phone connections seem to drop every few minutes. AZNET has been notified and is working to provide a resolution.
There is no ETA currently for this issue but we look forward to providing a solution as soon as possible.
Reference Master Remedy Ticket: 166452

Today at 7:59AM the Service Desk has been notified of Intermittent Network Latency issues across the entire AZNET network. This is affects connecting to email, network drives, and to the internet. Not all users appear to be affected at this time.

AZNET has been made aware of the issue and is currently working to resolve. We currently do not have an ETA and will update as we have more information.

You can refer to AZNET Remedy Ticket #164594 and Cherwell Ticket # 25531.

We apologize for the interruption and look forward to having this resolved as soon as possible.

At 7:43, we are experiencing an issue with logging into Talent Acquisition. HRIS Technical has been informed and we are currently tracking the issue with OS Ticket 070354.

We currently do not have an ETA on resolution but we look forward to resolving this as soon as possible.

Today October 10th, we are experiencing an issue with YES timesheets showing the wrong pay period to record hours. HRIS Technical is currently working on a solution and we do not have an ETA currently for the resolution.

We are tracking the issue with OS ticket 070081.

We apologize for the interruption and look forward to having this resolved as soon as possible.

Update:
The time sheets are now currently displaying correctly.

We are currently experiencing issues with Cloud Based Access to various applications. This is currently affecting multiple agencies. Our teams are currently working on the issue to restore services as soon as possible. This is affecting connectivity to some websites as well as Cloud Based Services at this time.

At this time we do not have an ETA on restoration of services and apologize for the inconvenience. We will provide an update when available.

Please reference Cherwell Ticket # 21034

FINAL UPDATE:
Network connectivity has been re-established across the board. AZNET and ASET SPR continue to monitor the affected switch which is operating in a stable state at this point in time. Currently data transmit speeds are being throttled down to a speed of 1GB versus the normal 4GB while troubleshooting the root cause is performed.

ASET Management will send out a Root Cause Analysis Report in the near future.

The Customer Conference Bridge will be terminated at 2300 hours.

We are currently experiencing network connectivity issues affecting the AZNET Network. This outage is affecting multiple state agencies and vendors.

UPDATE: Technicians have identified the outage cause as a failed SPR Switch, managed by AZNET. The switch failed and will not recover. AZNET and ASET SPR personnel are currently working to restore services. The search for a replacement switch is on-going.

Currently we do not have an ETA on restoration of services and apologize for the inconvenience.

A Customer Conference Bridge has been established. The number is 877-820-7831 Passcode-333500#

Next update will be provided in 45 minutes.

We are currently experiencing network connectivity issues affecting the AZNET Network which is affecting some AZ State Agencies. Our teams are currently working on the issue to restore services as soon as possible. AZNET is currently escalating to their Data Architect for assistance.

At this time we do not have an ETA on restoration of services and apologize for the inconvenience.

A Customer Conference Bridge has been established. The number is 877-820-7831 Passcode-333500#

Next update will be provided in 45 minutes