SDC Network Outage Affecting AHCCCS, ASU and 3rd Party Customers

Submitted by Anonymous (not verified) on Wed, 07/12/2017 - 20:53

We are currently experiencing network connectivity issues affecting the AZNET Network. This outage is affecting multiple state agencies and vendors.

UPDATE: Technicians have identified the outage cause as a failed SPR Switch, managed by AZNET. The switch failed and will not recover. AZNET and ASET SPR personnel are currently working to restore services. The search for a replacement switch is on-going.

Currently we do not have an ETA on restoration of services and apologize for the inconvenience.

A Customer Conference Bridge has been established. The number is 877-820-7831 Passcode-333500#

Next update will be provided in 45 minutes.

Area: 
AZNET
Impact: 
Multiple Agencies