Service has been restored to all agencies within the state for data that is provided by AZNET. The ticket is resolved; however, technicians will continue to monitor the network to ensure that the issue does not return.

If you encounter any further issues with the service, please contact the ADOA Service Desk at (602) 364-4444, option 1.

Please reference ticket numbers: Remedy 104724

We are currently experiencing an unplanned service interruption for Department of Health Services - MyAvatar Application. Our teams are currently working on the issue to restore the services as soon as possible.

At this time we do not have an estimated repair time and we apologize for the inconvenience. We will provide an update when available.

Please reference ticket numbers: CA 300-23322

We are currently experiencing an unplanned service interruption for the AZNET Data services and ADOA internet access. Our teams are currently working on the issue to restore the services as soon as possible.

At this time we do not have an estimated repair time and we apologize for the inconvenience. We will provide an update when available.

Please reference ticket numbers: Remedy 100180; CA 300-21327

Good afternoon,

We are still troubleshooting connectivity issues for ASU and DOC.

At this time, ADOT has two testers working on their "Day of" test plan.

We are also still troubleshooting an issue with MIMS.

We will be closing this test as of 5:00 PM if the issues above are still not resolved.

The final AZCOOP update will occur at 4:45 PM.

Thanks. 

Good afternoon,

At this hour, we are still dealing with three (3) main issues.

An issue with XL06 is currently impacting AHCCCS and Operations.

An issue with Control M is impacting AHCCCS.

An issue with IMSP is impacting ADOT, who still have not been provided with a GO time for their testers.

We have no ETA for the resolution of any of these issues at the present time, but continue to troubleshoot each one.

Apologies for the inconvenience.   Updates will continue through this method, and via email.

The  next AZCOOP update will occur at 2:45 PM.

Thanks.

Good afternoon,

XL05 is back up at this time. 

At the present time, ASU, AHCCCS and DOC have been given the GO for testing.

For AHCCCS, we are working through a Control M issue.

For DOC, we are working through a connectivity issue to XL05.

ADOT has not been given the GO for testing, as we continue to work through IMS issues.   We are anticipating a 1:30 PM start for testing for ADOT.

The next update will occur at 1:45 PM.

Thanks.

Good morning - 

All systems have been IPL'ed at this time.

During post-IPL tests, a couple of issues arose that required outside support.  These issues are being worked on now.

As of now, we are still looking at between 11:30 AM and Noon for a GO for UAT testing.

If this time changes, either earlier or later than this half hour time range, an email blast will be sent to all testers, and an announcement will be made on the Tester Bridge Line.

Otherwise, the next AZCOOP update will occur at 11:45 AM.

Thanks.

Good morning,

Verification of systems on XL01 continues on schedule.

Completing customizations at the present time.

Still looking at a GO time for testers of between 11:30 AM and Noon.

Testers Bridge Line is also open and available for updates.

All is good so far!

Next AZCOOP update at 9:45 AM.

Good morning,

The ADOA Mainframe Systems Administration team, in conjunction with teams from ASU, DOC, ADOT and AHCCCS, are involved in a Business Recocovery test at our DR site at DES.   As of 5:55 AM, the mirror between 1520 West Adams and 1720 West Madison was broken.  The IPL has begun as of 7:00 AM.

The Testers Bridge Line, at (602) 771-9093, will be officially opened at 8:00 AM.

AZCOOP will be updated every 45 minutes.

Good luck, everyone, and happy testing!