Saturday, October 24, 2015 - 15:47

Good afternoon,

We are still troubleshooting connectivity issues for ASU and DOC.

At this time, ADOT has two testers working on their "Day of" test plan.

We are also still troubleshooting an issue with MIMS.

We will be closing this test as of 5:00 PM if the issues above are still not resolved.

The final AZCOOP update will occur at 4:45 PM.

Thanks. 

 

Saturday, October 24, 2015 - 14:45

Good afternoon,

We are currently experiencing multiple issues. 

XL01 and MVS1 are being re-IPLed in order to attempt correcting connectivity issues for ASU and AHCCCS.

We are hopeful that this re-IPL will correct these issues.

If these issues cannot be corrected by 5:00 PM, we will consider this a failed DR test and stop all activity.

The next AZCOOP update will occur at 3:45 PM.

 

Saturday, October 24, 2015 - 13:47

Good afternoon,

At this hour, we are still dealing with three (3) main issues.

An issue with XL06 is currently impacting AHCCCS and Operations.

An issue with Control M is impacting AHCCCS.

An issue with IMSP is impacting ADOT, who still have not been provided with a GO time for their testers.

We have no ETA for the resolution of any of these issues at the present time, but continue to troubleshoot each one.

Apologies for the inconvenience.   Updates will continue through this method, and via email.

The  next AZCOOP update will occur at 2:45 PM.

Thanks.

Saturday, October 24, 2015 - 13:47

Good afternoon,

At this hour, we are still dealing with three (3) main issues.

An issue with XL06 is currently impacting AHCCCS and Operations.

An issue with Control M is impacting AHCCCS.

An issue with IMSP is impacting ADOT, who still have not been provided with a GO time for their testers.

We have no ETA for the resolution of any of these issues at the present time, but continue to troubleshoot each one.

Apologies for the inconvenience.   Updates will continue through this method, and via email.

The  next AZCOOP update will occur at 2:45 PM.

Thanks.

Saturday, October 24, 2015 - 12:19

Good afternoon,

XL05 is back up at this time. 

At the present time, ASU, AHCCCS and DOC have been given the GO for testing.

For AHCCCS, we are working through a Control M issue.

For DOC, we are working through a connectivity issue to XL05.

ADOT has not been given the GO for testing, as we continue to work through IMS issues.   We are anticipating a 1:30 PM start for testing for ADOT.

The next update will occur at 1:45 PM.

Thanks.

 

Saturday, October 24, 2015 - 11:50

Good Morning - 

So far, ASU and AHCCCS have been given the GO for testing.

We are experiencing an issue currently with IMS that is being worked on at the present time.

ADOT and DOC will be contacted as soon as this issue is corrected to begin testing.    This notification will come via email.

The next AZCOOP update will occur at 12:45 PM.

Thanks.

 

 

Saturday, October 24, 2015 - 10:43

Good morning - 

All systems have been IPL'ed at this time.

During post-IPL tests, a couple of issues arose that required outside support.  These issues are being worked on now.

As of now, we are still looking at between 11:30 AM and Noon for a GO for UAT testing.

If this time changes, either earlier or later than this half hour time range, an email blast will be sent to all testers, and an announcement will be made on the Tester Bridge Line.

Otherwise, the next AZCOOP update will occur at 11:45 AM.

Thanks.

 

Saturday, October 24, 2015 - 09:17

Good morning -

MSA Team started SYSTASKS as of 9:15 AM.

IPL across the board is going on now.

We are still looking at a GO time for testers of between 11:30 AM and Noon.

Next update at 10:45 AM.

 

Saturday, October 24, 2015 - 08:45

Good morning,

Verification of systems on XL01 continues on schedule.

Completing customizations at the present time.

Still looking at a GO time for testers of between 11:30 AM and Noon.

Testers Bridge Line is also open and available for updates.

All is good so far!

Next AZCOOP update at 9:45 AM.

Saturday, October 24, 2015 - 08:01

Good morning,

Verifying systems status on XL01 is going on now.  

The Testers' Bridge Line is open and awaiting callers.

The next update will occur at 8:45 AM.

 

 

Saturday, October 24, 2015 - 06:48

Good morning,

The ADOA Mainframe Systems Administration team, in conjunction with teams from ASU, DOC, ADOT and AHCCCS, are involved in a Business Recocovery test at our DR site at DES.   As of 5:55 AM, the mirror between 1520 West Adams and 1720 West Madison was broken.  The IPL has begun as of 7:00 AM.

The Testers Bridge Line, at (602) 771-9093, will be officially opened at 8:00 AM.

AZCOOP will be updated every 45 minutes.

Good luck, everyone, and happy testing! 

 

Friday, October 23, 2015 - 09:16

Network services for AZNET have been restored.

If you encounter any further issues with the service, please contact the ADOA Service Desk at (602) 364-4444, option 1.

The reference ticket number for this issue is Remedy 100007.

Friday, October 23, 2015 - 08:11

We are currently experiencing an unplanned service interruption for the AZNET Data services state wide. Our teams are currently working on the issue to restore the services as soon as possible.

At this time we do not have an estimated repair time and we apologize for the inconvenience. We will provide an update when available.

Please reference ticket numbers: Incident 100007

Wednesday, October 21, 2015 - 11:38

THIS IS JUST A TEST OF THE AZCOOP COMMUNICATIONS TOOL FOR THIS SATURDAY'S MAINFRAME DR TEST.

PLEASE DISREGARD THIS MESSAGE.   THIS IS ONLY A TEST!

 

Wednesday, October 14, 2015 - 08:56

As of approximately 7:40AM today 10/14, voice (desk phone) services have been down for multiple state agencies. This is known to be affecting all call center phone services. This is a known issue and a resolution is currently being sought by AZNet. We will provide updates on this issue as soon as they become available.

Please reference the AZNet ticket number 99035.

Below is the Customer Bridge line:      

                 Conference Bridge line: 866-789-8818

                  PIN #: 183268#

Wednesday, August 5, 2015 - 08:18

We are currently experiencing an unplanned service interruption relating to a Web Proxy issue. Customers are currently receiving a logon display after credentials are entered, prompt returns. 

At this time we do not have a ETA and apologize for the inconvenience. We will provide an update when available.

Please reference the ticket # 300-13117.

Saturday, June 13, 2015 - 17:49

Ladies and Gentlemen, 

As of 5:47 PM, PDU 303B has been connected to the EPO Switch, tested, and brought back up successfully!

This concludes our activites for the final five (5) PDU connections to the EPO Switch.

Thank you for monitoring AZCoop, and GOOD NIGHT!!

Saturday, June 13, 2015 - 17:31

As of 5:25 PM, PDU 202B was connected to the EPO Switch, tested, and brought back up successfully!

We are now heading up to the 3rd Floor to complete the final PDU of the evening - PDU 303B.

The next update will occur when this PDU has been connected, tested, and brought back up to complete our activities this evening.

This final update should happen within the next 30 minutes.

Saturday, June 13, 2015 - 17:03

As of 4:58 PM, the work on the A Path of Power has been completed.  PDU 105A has been connected to the EPO switch, tested and successfully brought back up!

At 5:02 PM, the first of two (2)  B Power Path PDUs - PDU 202B - was brought down.

The next update will occur when PDU 202B is connected, tested and brought back up successfully, approximately in 30 minutes.

 

Saturday, June 13, 2015 - 16:33

 

As of 4:31 PM, the second PDU - PDU 303A was connected to the EPO switch, and tested successfully!

As of 4:36 PM, the third PDU - PDU 105A was taken down.

The next update will occur when PDU 105A is connected and tested successfully, approximately 30 minutes from now.   

So far, so good!

 

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