Friday, June 20, 2014 - 11:42

Services have been restored for the Department of Health Services - Medical Marijuana program application as of 11:41AM. 

We apologize for any inconvenience this may have caused. 

If you encounter any issue with the application, please contact the ADOA Service Desk at (602) 364-4444, option 5. 

Friday, June 20, 2014 - 11:34

We are currently experiencing technical issues affecting the Department of Health Services - Medical Marijuana Program application. Our teams are currently working on the issue to restore services as soon as possible. 

At this time we do not have a ETA and apologize for the inconvenience. We will provide another update when available. 

Please reference ticket numbers: Incident 61365

Friday, June 20, 2014 - 10:51

We are currently experiencing technical issues affecting the Department of Health Services - Medical Marijuana Program application. Our teams are currently working on the issue to restore services as soon as possible. 

At this time we do not have a ETA and apologize for the inconvenience. We will provide another update at 11:30 AM.

Please reference ticket numbers: Incident 61365

Wednesday, June 11, 2014 - 17:06

Voice Services have been restored for all State provided Voice Services as of 5:23 PM. 

We apologize for any inconvenience this may have caused. The Carrier will continue to monitor for any future occurrences

If you encounter any issues with your Telecommunications service, please contact the AZNET Support Desk at (602) 364-4444, option 1 to have an AZNET ticket submitted for your request. 

Thank you for your continued partnership

Wednesday, June 11, 2014 - 15:56

We are currently experiencing Carrier issues servicing the state Voice services, impacting a large number of Users and Call Centers. The Carrier is in process of troubleshooting at their Carrier Central Office.

At this time we do not have an ETA and apologize for the inconvenience. We will provide an update when available.

Wednesday, June 11, 2014 - 14:30

We are currently experiencing Carrier issues servicing the state Voice services, impacting a large number of Users and Call Centers. The Carrier is in process of troubleshooting at their Carrier Central Office.

At this time we do not have an ETA and apologize for the inconvenience. We will provide an update when available.

Tuesday, May 13, 2014 - 14:05

Services have been restored for all Web Portal production Applications as of 12:00 PM today. 

We apologize for any inconvenience this may have caused. We will continue to monitor the AZ.gov Web Portal applications.

If you encounter any issues with your AZ.gov Web Portal application, please contact the ADOA Service Desk at (602) 364-4444, option 7. 

Tuesday, May 13, 2014 - 12:17

We are currently experiencing technical issues affecting several AZ.gov Web Portal applications. Our teams are currently working on the issue to restore services as soon as possible.  We have our Vendor and ADOA Support Teams reconvening at 2:00 PM to continue troubleshooting.

Applications affected: Payment Processing, Medical Marijuana Payment Processing and GAO Reporting. 

At this time we do not have a ETA and apologize for the inconvenience. We will provide another update at 2:30 PM.

Please reference ticket numbers: Incident 56727

Tuesday, May 13, 2014 - 10:49

We are currently experiencing technical issues affecting several AZ.gov Web Portal applications. Our teams are currently working on the issue to restore services as soon as possible.  We have our Vendor and ADOA Support Teams actively engaging on a conference call.

Applications affected: Payment Processing, Openbooks, RCE License DB, SAS Password resets and Medical Marijuana Payment Processing

At this time we do not have a ETA and apologize for the inconvenience. We will provide another update at 11:30 AM.

Please reference ticket numbers: Incident 56727

Tuesday, May 13, 2014 - 08:11

We are currently experiencing technical issues affecting the Medical Marijuana Online Payment system. Our teams are currently working on the issue to restore services as soon as possible. 

Applications affected: Medical Marijuana Online Payment system

At this time we do not have a ETA and apologize for the inconvenience. We will provide another update at 9:00 AM.

Please reference ticket numbers: Incident 56727

Monday, May 12, 2014 - 22:38

Services have been restored for all Web Portal Applications at 10:39 PM. 

We apologize for any inconvenience this may have caused. We will continue to monitor the AZ.gov Web Portal applications.

If you encounter any issues with your AZ.gov Web Portal application, please contact the ADOA Service Desk at (602) 364-4444, option 7. 

Please reference ticket number: Incident 56727.

Thank you for your continued partnership

Monday, May 12, 2014 - 15:56

We are still experiencing technical issues affecting the entire AZ.gov Web Portal. Our teams have currently restored the AZ.gov Web Portal websites, however are experiencing Logon issues (global issue).

Our Vendor and ADOA Support teams will reconvene at 7:00 PM tonight to begin the process of restarting the Web Portal Platform. During this restart process the AZ.gov applications will be unavailable for 6 hours until the restart process has been completed. 

We will continue working on the issue to restore services as soon as possible.

At this time we do not have a ETA and apologize for the inconvenience. We will provide another update at 8:00 PM.

Please reference ticket number: Incident 56727

Monday, May 12, 2014 - 15:17

We are still experiencing technical issues affecting the entire AZ.gov Web Portal. Our teams have currently restored the AZ.gov Web Portal websites, however are experiencing Logon issues (global issue). Our teams are working on the issue to restore services as soon as possible.

Applications affected: Medical Marijuana Online Renewal, SAS Admin, Openbooks and Prodtest (SAS). 

All other applications have been restored and are functioning. We have our Vendor, ADOA Support Teams are actively engaging on a conference call.

At this time we do not have a ETA and apologize for the inconvenience. We will provide another update at 4:00 PM.

Please reference ticket numbers: Incident 56727

Monday, May 12, 2014 - 14:29

We are still experiencing technical issues affecting the entire AZ.gov Web Portal. Our teams have currently restored the AZ.gov Web Portal websites, however are experiencing Logon issues (global issue). Our teams are working on the issue to restore services as soon as possible.

Applications affected: SAS Admin, Openbooks, Prodtest (SAS) and OWN. 

All other applications have been restored and are functioning. We have our Vendor, ADOA Support Teams are actively engaging on a conference call.

At this time we do not have a ETA and apologize for the inconvenience. We will provide another update at 3:00 PM.

Please reference ticket numbers: Incident 56727

Monday, May 12, 2014 - 13:03

We are still experiencing technical issues affecting the entire AZ.gov Web Portal. Our teams have currently restored the AZ.gov Web Portal websites, however are experiencing Logon issues (global issue). Our teams are working on the issue to restore services as soon as possible.   

We have our Vendor, ADOA Support Teams are actively engaging on a conference call.

At this time we do not have a ETA and apologize for the inconvenience. We will provide another update at 2:00 PM.

Please reference ticket numbers: Incident 56727

Monday, May 12, 2014 - 12:19

We are still experiencing technical issues affecting the entire AZ.gov Web Portal. Our teams have currently restored the AZ.gov Web Portal websites, however are experiencing Logon issues. Our teams are working on the issue to restore services as soon as possible.  

We have our Vendor, ADOA Support Teams are actively engaging on a conference call.

At this time we do not have a ETA and apologize for the inconvenience. We will provide another update at 1:00 PM.

Please reference ticket numbers: Incident 56727

Monday, May 12, 2014 - 11:22

We are currently experiencing technical issues affecting the entire AZ.gov Web Portal. Our teams are currently working on the issue to restore services as soon as possible.  We have our Vendor, ADOA Support Teams are actively engaging on a conference call.

Applications affected: DOILookup, Medical Marijuana App Processing, SAS Services, IPLUS, MVRRS, Online Payment Processing, Real Estate

**Splash pages have been added to websites affected notifying customers of outage

At this time we do not have a ETA and apologize for the inconvenience. We will provide another update at 12:00 PM.

Please reference ticket numbers: Incident 56727

Monday, May 12, 2014 - 10:11

We are currently experiencing technical issues affecting the entire AZ.gov Web Portal. Our teams are currently working on the issue to restore services as soon as possible.  We have our Vendor, ADOA Support Teams are actively engaging on a conference call.

Applications affected: DOILookup, Medical Marijuana App Processing, SAS Services, IPLUS, MVRRS, Online Payment Processing, Real Estate

**Splash pages have been added to websites affected notifying customers of outage

At this time we do not have a ETA and apologize for the inconvenience. We will provide another update at 10:30 AM.

Please reference ticket numbers: Incident 56727

Monday, May 12, 2014 - 09:30

We are currently experiencing technical issues affecting the entire AZ.gov Web Portal. Our teams are currently working on the issue to restore services as soon as possible. 

Applications affected: DOILookup, Medical Marijuana App Processing, SAS Services, IPLUS, MVRRS, Online Payment Processing, Real Estate

**Splash pages have been added to websites affected notifying customers of outage

At this time we do not have a ETA and apologize for the inconvenience. We will provide another update at 10:00 AM.

Please reference ticket numbers: Incident 56727

Monday, May 12, 2014 - 09:02

We are currently experiencing technical issues affecting the entire AZ.gov Web Portal. Our teams are currently working on the issue to restore services as soon as possible. 

Applications affected: DOILookup, Medical Marijuana App Processing, SAS Services, IPLUS, MVRRS, Online Payment Processing

Splash pages have been added to websites affected notifying customers of outage

At this time we do not have a ETA and apologize for the inconvenience. We will provide another update at 9:30 AM.

Please reference ticket numbers: Incident 56727

Pages