Friday, May 22, 2015 - 22:13

Installation of the temporary ATS unit for the 2nd & 3rd floor equipment rooms will begin at 1030 PM. Installation is expected to take 1.5 hours to complete. A customer Bridge Line has been established at 866-789-8818, Passcode 574769#.

We will be providing updates every 30 minutes once work begins.

Thank you for your cooperation and patience.

Friday, May 22, 2015 - 22:05

Installation of the temporary ATS unit for the 2nd & 3rd floor equipment rooms will begin at 1030 PM. Installation is expected to take 1.5 hours to complete. A customer Bridge Line has been established at 866-789-8819, Passcode 574769#.

We will be providing updates every 30 minutes once work begins.

Thank you for your cooperation and patience.

Friday, January 30, 2015 - 10:29

We are experiencing issues with internal web links for all Agency Platform websites. Our teams are currently working on the issue to restore the services as soon as possible.

At this time we do not have a ETA and apologize for the inconvenience. We will provide an update when available.

Please reference ticket numbers: Incident 86043

Thursday, January 22, 2015 - 13:10

The AZNET Voice service and Agency Platform website issues have been restored for all customers as of 1:00 PM. 

We apologize for any inconvenience this may have caused.

If you encounter any issue with the application, please contact the ADOA Service Desk at (602) 364-4444.

Thursday, January 22, 2015 - 10:25

At this time, we are experiencing a issues with Agency Platform websites receiving "503 Error" as well as the page not loading fully (with Images, etc). Our teams are currently working on the issue to restore the services as soon as possible.

At this time we do not have a ETA and apologize for the inconvenience. We will provide an update when available.

Please reference ticket numbers: Incident 84946

Tuesday, January 13, 2015 - 20:29

Remote Access VPN (vpn.aznet.gov) is currently down for Emergency System Repair. The next update will be available at 8:00am Wednesday, Jan 14.

Monday, October 20, 2014 - 10:28

We are currently experiencing connectivity issues affecting the AZNET Network which is affecting ALL AZ State Agencies. Our teams are currently working on the issue to restore services as soon as possible.

At this time we do not have a ETA and apologize for the inconvenience.

We will provide an update when available.

Please reference ticket number: AZNET Remedy 64062

Sunday, October 19, 2014 - 06:15

The Next Generation Firewall Implementation activities at the State Data Center were completed successfully on Sunday, October 19th.  

If you have any additional questions, please contact the Service Desk, at 602-364-4444, Option 2.

Sunday, October 19, 2014 - 01:07

The Next Generation Firewall Implementation activities at the State Data Center have started at 01:05 AM on Sunday, October 19th. The Technical and Testing Bridge line for this activity has been established.

If you have any additional questions, please contact the Service Desk, at 602-364-4444, Option 2.

Thursday, October 9, 2014 - 10:36

AZNET Carriers have restored Network Services for all state agencies as of 10:28 AM and will be monitored for the next 24 hours.

We apologize for any inconvenience this may have caused.

If you encounter any issue with the application, please contact the ADOA Service Desk at (602) 364-4444, option 1

Thursday, October 9, 2014 - 09:39
We are currently experiencing connectivity issues affecting the AZNET Network which is affecting ALL AZ State Agencies. Our teams are currently working on the issue to restore services as soon as possible.
 
At this time we do not have a ETA and apologize for the inconvenience.
 
We have established a Customer line and will provide updates every 3 minutes: 602-771-9093. 
 
Please referencce ticket number: AZNET Remedy 63036
 
Tuesday, October 7, 2014 - 12:50

AZNET Carriers have restored Network Services for all state agencies as of 12:50 PM and will be monitored for the next 24 hours.

We apologize for any inconvenience this may have caused.

If you encounter any issue with the application, please contact the ADOA Service Desk at (602) 364-4444, option 1

Tuesday, October 7, 2014 - 11:33

AZNET has restored Network Services for all state agencies as of 11:10 AM.

We apologize for any inconvenience this may have caused.

If you encounter any issue with the application, please contact the ADOA Service Desk at (602) 364-4444, option 1

Saturday, September 6, 2014 - 10:50

All affected state agencies have been notified of the State Data Center WAN Outage and are in process of restoring services internally.

AZNET Data/Voice services were restored 100% as of 10:45 AM Saturday, September 6, 2014. 

State Data Center facilities confirm that Maintenance crews were able to restore 100% power. HALON System is running and the State Data Center is running business as usual. 

If you encounter any issues with your application or hosting services, please contact the ADOA Service Desk  at (602) 364-4444, option 3. 

Saturday, September 6, 2014 - 10:45

AZNet II Engineering has confirmed all AZNet II managed data services and AZNet II Call Processing servers have recovered 100% from the power loss. The AZNet II Engineering is validating the monitoring system. AZNet II has been validating all AZNet II managed agencies connection during this time period . All AZNet II connections for the Phoenix State Data Center are functioning properly.

Technical Conference bridgeline is now closed. 

Saturday, September 6, 2014 - 10:20

AZNET II Engineering has confirmed all AZNET II managed Data Services have recovered from the power loss. The AZNET II Engineering team is still verfiying some AZNET II Call Processing Servers, as well as, the AZNET II monitoring system. 

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All affected state agencies except for the Department of Racing have been made aware of the Outage. Our teams are currently working on the issue to restore services as soon as possible.

Affected Agencies: Department of Education, Department of Racing, Govenor's Office of Highway Safety, Department of Gaming, Arizona Children's Association, Registar of Contractors and Department of Revenue have been identified. 

At this time we do not have a ETA and apologize for the inconvenience. We will provide an update when available.

You can also call into our Technical Conference line at: 602-771-9091.

 

Saturday, September 6, 2014 - 09:24

We are currently experiencing WAN Network related issues affecting several State Agencies. Our teams are currently working on the issue to restore services as soon as possible.

Affected Agencies: Department of Education, Department of Racing, Govenor's Office of Highway Safety, Department of Gaming, Arizona Children's Association, Registar of Contractors and Department of Revenue have been identified. 

At this time we do not have a ETA and apologize for the inconvenience. We will provide an update when available.

You can also call into our Technical Conference line at: 602-771-9091. 

Saturday, September 6, 2014 - 08:50

We are currently experiencing WAN Network related issues affecting several State Agencies. Our teams are currently working on the issue to restore services as soon as possible.

Affected Agencies: Department of Education, Department of Racing, Govenor's Office of Highway Safety have been identified. 

At this time we do not have a ETA and apologize for the inconvenience. We will provide an update when available.

 

Thursday, August 21, 2014 - 08:20

We are currently experiencing technical issues affecting Openbooks production and Administrative environments. Our teams are currently working on the issue to restore services as soon as possible. 

At this time we do not have a ETA and apologize for the inconvenience. We will provide an update when available.

Please reference ticket numbers: Incident 68660

Tuesday, August 12, 2014 - 09:43

We are currently experiencing technical issues affecting the CIO Sharepoint website (https://cio.az.gov). Our teams are currently working on the issue to restore services as soon as possible.

At this time we do not have a ETA and apologize for the inconvenience. We will provide another update when available.

Please reference ticket number: Incident 67427

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