Tuesday, May 13, 2014 - 14:05

Services have been restored for all Web Portal production Applications as of 12:00 PM today. 

We apologize for any inconvenience this may have caused. We will continue to monitor the AZ.gov Web Portal applications.

If you encounter any issues with your AZ.gov Web Portal application, please contact the ADOA Service Desk at (602) 364-4444, option 7. 

Tuesday, May 13, 2014 - 12:17

We are currently experiencing technical issues affecting several AZ.gov Web Portal applications. Our teams are currently working on the issue to restore services as soon as possible.  We have our Vendor and ADOA Support Teams reconvening at 2:00 PM to continue troubleshooting.

Applications affected: Payment Processing, Medical Marijuana Payment Processing and GAO Reporting. 

At this time we do not have a ETA and apologize for the inconvenience. We will provide another update at 2:30 PM.

Please reference ticket numbers: Incident 56727

Tuesday, May 13, 2014 - 10:49

We are currently experiencing technical issues affecting several AZ.gov Web Portal applications. Our teams are currently working on the issue to restore services as soon as possible.  We have our Vendor and ADOA Support Teams actively engaging on a conference call.

Applications affected: Payment Processing, Openbooks, RCE License DB, SAS Password resets and Medical Marijuana Payment Processing

At this time we do not have a ETA and apologize for the inconvenience. We will provide another update at 11:30 AM.

Please reference ticket numbers: Incident 56727

Tuesday, May 13, 2014 - 08:11

We are currently experiencing technical issues affecting the Medical Marijuana Online Payment system. Our teams are currently working on the issue to restore services as soon as possible. 

Applications affected: Medical Marijuana Online Payment system

At this time we do not have a ETA and apologize for the inconvenience. We will provide another update at 9:00 AM.

Please reference ticket numbers: Incident 56727

Monday, May 12, 2014 - 22:38

Services have been restored for all Web Portal Applications at 10:39 PM. 

We apologize for any inconvenience this may have caused. We will continue to monitor the AZ.gov Web Portal applications.

If you encounter any issues with your AZ.gov Web Portal application, please contact the ADOA Service Desk at (602) 364-4444, option 7. 

Please reference ticket number: Incident 56727.

Thank you for your continued partnership

Monday, May 12, 2014 - 15:56

We are still experiencing technical issues affecting the entire AZ.gov Web Portal. Our teams have currently restored the AZ.gov Web Portal websites, however are experiencing Logon issues (global issue).

Our Vendor and ADOA Support teams will reconvene at 7:00 PM tonight to begin the process of restarting the Web Portal Platform. During this restart process the AZ.gov applications will be unavailable for 6 hours until the restart process has been completed. 

We will continue working on the issue to restore services as soon as possible.

At this time we do not have a ETA and apologize for the inconvenience. We will provide another update at 8:00 PM.

Please reference ticket number: Incident 56727

Monday, May 12, 2014 - 15:17

We are still experiencing technical issues affecting the entire AZ.gov Web Portal. Our teams have currently restored the AZ.gov Web Portal websites, however are experiencing Logon issues (global issue). Our teams are working on the issue to restore services as soon as possible.

Applications affected: Medical Marijuana Online Renewal, SAS Admin, Openbooks and Prodtest (SAS). 

All other applications have been restored and are functioning. We have our Vendor, ADOA Support Teams are actively engaging on a conference call.

At this time we do not have a ETA and apologize for the inconvenience. We will provide another update at 4:00 PM.

Please reference ticket numbers: Incident 56727

Monday, May 12, 2014 - 14:29

We are still experiencing technical issues affecting the entire AZ.gov Web Portal. Our teams have currently restored the AZ.gov Web Portal websites, however are experiencing Logon issues (global issue). Our teams are working on the issue to restore services as soon as possible.

Applications affected: SAS Admin, Openbooks, Prodtest (SAS) and OWN. 

All other applications have been restored and are functioning. We have our Vendor, ADOA Support Teams are actively engaging on a conference call.

At this time we do not have a ETA and apologize for the inconvenience. We will provide another update at 3:00 PM.

Please reference ticket numbers: Incident 56727

Monday, May 12, 2014 - 13:03

We are still experiencing technical issues affecting the entire AZ.gov Web Portal. Our teams have currently restored the AZ.gov Web Portal websites, however are experiencing Logon issues (global issue). Our teams are working on the issue to restore services as soon as possible.   

We have our Vendor, ADOA Support Teams are actively engaging on a conference call.

At this time we do not have a ETA and apologize for the inconvenience. We will provide another update at 2:00 PM.

Please reference ticket numbers: Incident 56727

Monday, May 12, 2014 - 12:19

We are still experiencing technical issues affecting the entire AZ.gov Web Portal. Our teams have currently restored the AZ.gov Web Portal websites, however are experiencing Logon issues. Our teams are working on the issue to restore services as soon as possible.  

We have our Vendor, ADOA Support Teams are actively engaging on a conference call.

At this time we do not have a ETA and apologize for the inconvenience. We will provide another update at 1:00 PM.

Please reference ticket numbers: Incident 56727

Monday, May 12, 2014 - 11:22

We are currently experiencing technical issues affecting the entire AZ.gov Web Portal. Our teams are currently working on the issue to restore services as soon as possible.  We have our Vendor, ADOA Support Teams are actively engaging on a conference call.

Applications affected: DOILookup, Medical Marijuana App Processing, SAS Services, IPLUS, MVRRS, Online Payment Processing, Real Estate

**Splash pages have been added to websites affected notifying customers of outage

At this time we do not have a ETA and apologize for the inconvenience. We will provide another update at 12:00 PM.

Please reference ticket numbers: Incident 56727

Monday, May 12, 2014 - 10:11

We are currently experiencing technical issues affecting the entire AZ.gov Web Portal. Our teams are currently working on the issue to restore services as soon as possible.  We have our Vendor, ADOA Support Teams are actively engaging on a conference call.

Applications affected: DOILookup, Medical Marijuana App Processing, SAS Services, IPLUS, MVRRS, Online Payment Processing, Real Estate

**Splash pages have been added to websites affected notifying customers of outage

At this time we do not have a ETA and apologize for the inconvenience. We will provide another update at 10:30 AM.

Please reference ticket numbers: Incident 56727

Monday, May 12, 2014 - 09:30

We are currently experiencing technical issues affecting the entire AZ.gov Web Portal. Our teams are currently working on the issue to restore services as soon as possible. 

Applications affected: DOILookup, Medical Marijuana App Processing, SAS Services, IPLUS, MVRRS, Online Payment Processing, Real Estate

**Splash pages have been added to websites affected notifying customers of outage

At this time we do not have a ETA and apologize for the inconvenience. We will provide another update at 10:00 AM.

Please reference ticket numbers: Incident 56727

Monday, May 12, 2014 - 09:02

We are currently experiencing technical issues affecting the entire AZ.gov Web Portal. Our teams are currently working on the issue to restore services as soon as possible. 

Applications affected: DOILookup, Medical Marijuana App Processing, SAS Services, IPLUS, MVRRS, Online Payment Processing

Splash pages have been added to websites affected notifying customers of outage

At this time we do not have a ETA and apologize for the inconvenience. We will provide another update at 9:30 AM.

Please reference ticket numbers: Incident 56727

Monday, May 12, 2014 - 08:21

We are currently experiencing technical issues affecting the entire AZ.gov Web Portal. Our teams are currently working on the issue to restore services as soon as possible. 

Applications affected: DOILookup, Medical Marijuana App Processing, SAS Services, IPLUS, MVRRS, Online Payment Processing

At this time we do not have a ETA and apologize for the inconvenience. We will provide another update at 9:00 AM.

Please reference ticket numbers: Incident 56727

Friday, May 9, 2014 - 16:34
As part of ADOA’s continuing effort to improve services, we will be upgrading our power infrastructure within the State Data Center.  In order to minimize risk to the Web Portal environment the service outage will occur on Saturday, May 10, 2014 starting at 8:00 PM until Sunday, May 11, 2014 at 6:00 AM.  During this time, all AZ Web Portal services will be unavailable.  
 
If you have questions please contact the ADOA-ASET Service Desk at 602-364-4444, Option 3 and a Service Desk Operator will be happy to assist you.

Thank you for your partnership and support

 

Wednesday, April 2, 2014 - 15:11

Services have been restored for all Web Portal Applications at 2:55 PM. 

We apologize for any inconvenience this may have caused. We will continue to monitor the AZ.gov Web Portal applications. 

Please reference ticket number: Incident 52370 and Incident 52467.

Wednesday, April 2, 2014 - 14:45

We are currently experiencing technical issues affecting the entire AZ.gov Web Portal. Our teams are currently working on the issue to restore services as soon as possible. We have our Vendor and DSG are actively engaging on a conference call.

Applications affected: DOI, Smart NOI and CTS

Splash pages have been added to websites affected notifying customers of outage

At this time we do not have a ETA and apologize for the inconvenience. We will provide another update at 3:15 PM.

Please reference ticket numbers: Incident 52370 and Incident 52467.

 

Wednesday, April 2, 2014 - 14:12

We are currently experiencing technical issues affecting the entire AZ.gov Web Portal. Our teams are currently working on the issue to restore services as soon as possible. We have our Vendor and DSG are actively engaging on a conference call.

Applications affected: DOI, Smart NOI and CTS

Splash pages have been added to websites affected notifying customers of outage

At this time we do not have a ETA and apologize for the inconvenience. We will provide another update at 2:45 PM.

Please reference ticket numbers: Incident 52370 and Incident 52467.

 

Monday, March 31, 2014 - 14:24

Services have been restored for Motor Vehicle Records Request (MVRRS) Application. 

We apologize for any inconvenience this may have caused. We will continue to monitor the AZ.gov Web Portal applications. 

Please reference ticket number: Incident 52116. 

Pages