SDC Network Outage Affecting AHCCCS, ASU and 3rd Party Customers

We are currently experiencing network connectivity issues affecting the AZNET Network. This outage is affecting multiple state agencies and vendors.

UPDATE: Technicians have identified the outage cause as a failed SPR Switch, managed by AZNET. The switch failed and will not recover. AZNET is currently attempting to locate a replacement switch to restore services as soon as possible.

Currently we do not have an ETA on restoration of services and apologize for the inconvenience.

A Customer Conference Bridge has been established. The number is 877-820-7831 Passcode-333500#

Next update will be provided in 45 minutes.