SDC Network Outage Affecting AHCCCS, ASU and 3rd Party Customers

Submitted by Anonymous (not verified) on Wed, 07/12/2017 - 21:44

UPDATE:

AZNET and ASET SPR have re-established network connectivity on the failed SPR Switch. Per AZNET, the issue with the switch appears to be one of a software nature not hardware. Currently data transmit speeds are being throttled down to a sped of 1GB versus the normal 4GB while troubleshooting the root cause is performed.

We have verified connectivity restoration with AHCCCS, ASU and ASET MSA

The Customer Conference Bridge will be left up for another hour. The bridge number is 877-820-7831 Passcode-333500#

Next update will be provided in 60 minutes.

Area: 
AZNET
Impact: 
Multiple Agencies