AZNET

Cisco Finesse - Unable to receive phone calls (204815)

Starting around 9:30 AM, users started reporting issues with Finesse and not being able to sign in or being logged out.

We have informed the appropriate groups and are looking to provide a solution as soon as possible.

Ticket 204815

Update 10:30 AM:
Users appear to be able to login. Still no official resolution on the issue from the vendor yet.

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