Cisco Finesse - Unable to receive phone calls (204815)

Submitted by Danny.Byus on Fri, 03/01/2019 - 09:48

Starting around 9:30 AM, users started reporting issues with Finesse and not being able to sign in or being logged out.

We have informed the appropriate groups and are looking to provide a solution as soon as possible.

Ticket 204815

Update 10:30 AM:
Users appear to be able to login. Still no official resolution on the issue from the vendor yet.

Area: 
AZNET
Impact: 
State Wide