Online Payment System Outage

Submitted by jturner on Fri, 02/16/2024 - 14:30

We are investigating a probem with the online payment system. Currently all transactions are failing with the following error: "The financial institution is temporarily unavailable; please try again later"

We are actively working this issue and will provide an update once we know more. We apologize for any inconvenience.

Update: 4:14 PM: Our team continues to investigate the cause of the disruption in service. Resolving this issue is our top priority and we are working diligently to rectify it as quickly as possible.  

Update: 5:12 PM: We are starting to see successful payments again. We continue to work with our vendor partners to ensure the system remains stable and online. At this time payment processing is fully functional. We will continue to monitor throughout the evening.

 

Area: 
Agency Application(s)
Impact: 
State Wide